Havering Schools Jobs
Lettings Assistant
- Employer: St Edward’s Church of England Academy
- Reference: SCH/25/322748
UNITY SCHOOLS PARTNERSHIP
St Edward's Church of England Academy
London Road, Romford, Essex RM7 9NX
Tel. 01708 730462
Email: info@steds.org.uk
www.steds.org.uk
Headteacher: Ms Jodie Hassan
Lettings Assistant
Salary: Scale 3, SP 5 (£15.68 per hour, plus holiday pay)
Contract Type: Casual
Start date: As soon as possible
St Edward’s Church of England Academy is a secondary school in Romford, part of the Unity Schools Partnership Trust, which strives to provide a supportive, diverse and inclusive learning environment for staff and students.
An exciting opportunity has arisen for a Lettings Assistant to join the school and be a point of contact for out of school hours event bookings, working to provide friendly and efficient customer service.
Main Roles and Responsibilities:
- Locking and unlocking the premises when there is a booking.
- Maintaining a visible, friendly and approachable presence during lettings to ensure that customer service standards are met.
- Ensuring there is no unauthorised access during the hiring period.
- Communicating effectively with customers renting the facilities and ensuring all needs are catered for where possible.
- Setting up equipment for different activities within the facilities, e.g. sports equipment, tables and chairs.
About you:
The successful candidate will ensure hirers are following guidelines/procedures correctly, and be responsible for the locking/unlocking of the buildings. They will also be ensuring the security of the premises and monitoring visitors in order to keep in line with fire safety regulations.
Requirements:
- Be physically able to undertake the manual aspects of this role i.e. moving equipment or furniture
- Have awareness of Health & Safety issues
- Be comfortable working alone, and in a team
- Have excellent communication skills both written and orally (face to face and telephone)
- Be comfortable dealing with customer complaints
- Have previous experience where customer service has been used i.e. dealing with members of the public
Our Benefits:
- Local Government Pension Scheme
- Free Parking
- Employee Assistance Programme - free 24/7 health and wellbeing support for all members of staff within the Trust
Hours of working/lettings where needed:
- Weekends 8:30am-11pm – hours variable
- Weekdays 5-8pm – hours variable
Flexible hours are required on occasions throughout the year to suit the school, including cover for absence, if necessary. Any additional hours to be worked in agreement with the Trust.
This is an ad hoc position, with working patterns usually falling at weekends so flexibility is essential, so if you are looking for a role that could possibly fit around other commitments then we look forward to receiving your application.
Candidates with the relevant experience or job titles of; Lettings Administration, Lettings Manager, Experienced Letting Assistant, Lettings Advertising, Estate Agent, Lettings Organiser, will be considered for this role, however, lettings experience is not Essential.
Please apply via the following application link: https://candidate.unitysp-careers.co.uk/290426HSJ
Closing date: 9:00am Thursday 2nd October 2025
Interview date: W/C 6th October 2025
Please note: we may hold interviews as and when applications are received and we reserve the right to offer to a candidate prior to the closing date. We only accept applications submitted online via our careers website and which are completed before the closing deadline. With this in mind, we encourage you to apply as soon as possible and advise you check the job information as per the listing on our careers site.
In line with safer recruitment, we are unable to accept CVs. Failure to complete an application form satisfactorily may result in not being shortlisted for the post.
Unioty Schools Partnership is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All posts are subject to pre-employment checks, references will be sought and successful candidates will be subject to an enhanced DBS check.
We care deeply about inclusive working practices and diverse teams. If you’d prefer to work part-time or as a job-share, we’ll facilitate this wherever we can – whether to help you meet other commitments or to help you strike a great work-life balance. We’re keen to ensure we’re designing an organisation that works for everyone, so we particularly encourage applications from different under-represented groups.
Havering Schools are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The protection of our pupils from abuse is the responsibility of all staff within our schools, superseding any other considerations. Therefore Havering Schools comply with the Department for Education ‘Keeping Children Safe in Education’ guidance.
It is an offence to apply for a post which involves engaging in regulated activity relevant to children if you are barred from doing so. Please be advised that, again in line with ‘Keeping Children Safe in Education’, shortlisted candidates (who wish to accept an invite to interview) will be required to submit, prior to their interview, a self-declaration of their criminal record or information that would make them unsuitable to work with children. Upon submission of this information, online checks may be carried out.
This post is exempt from the Rehabilitation of Offenders Act 1974; the successful applicant will be expected to undertake an enhanced DBS disclosure check. Having a criminal record will not necessarily debar you from obtaining a position with the School.
Equal OpportunitiesHavering Schools aim to promote and ensure equality of opportunity and equal treatment for all. We are committed to equal opportunities in employment regardless of gender, marital status, race, colour, nationality (including citizenship), ethnic or national origins, disabilities, age, sexual orientation, responsibility for dependants, religious or political affiliation and trade union activities. All matters related to employment are decided on the basis of qualifications, merit and business need.
How to apply
Please apply via the following application link: https://candidate.unitysp-careers.co.uk/290426HSJ